Membership Terms & Conditions

1. Definitions

In these Terms and Conditions, the following definitions shall be used:

  • Riiicycle: The mobile application program managing the consumer rewards membership program by Riiicycle Tech Sdn Bhd ('RTSB'), a company incorporated in Malaysia.
  • Programme: Refers to the online membership reward program.
  • Member: A registered user of Riiicycle.
  • Partner: Companies or individuals who collect approved recyclable items from Members and credit Points to their accounts.
  • Account: A Member’s Points record, including those of the Partners.
  • Point(s): Pre-designated points awarded for approved recyclable items, participation in games, quizzes, and events.
  • Voucher(s): Goods, services, or discounts offered in exchange for Points.
  • Membership: Arrangements where a Member agrees to participate in the program and receives Points through an approved QR Code.
  • Merchants: Providers of goods or services engaged by RTSB to supply Gifts.
  • Business Partners: Partners, Merchants, contractors, vendors, agencies, or government bodies appointed by RTSB to manage aspects of the Program.

2. Membership

Online Membership is free. Any individual wishing to become a Member must agree to these Terms and Conditions. Each Member will be issued a Membership QR Code.

Members must provide accurate information during registration and notify Riiicycle of any changes to their details. RTSB reserves the right to terminate a Membership without notice under certain conditions, such as misuse, inactivity, or fraudulent activity.

Termination of Membership results in forfeiture of remaining Points. Points can only be transferred to next of kin upon submission of required documentation.

3. Collecting Points

Members earn Points by presenting their QR Code during transactions with Partners. Points may also be awarded for participation in games, quizzes, and events.

Points are credited to the Member’s Account after the Partner notifies Riiicycle of the transaction. Adjustments may be made to Points without notice if necessary.

4. Redeeming Gifts

Only Members with sufficient Points can redeem Gifts. Redemption orders cannot be revoked, canceled, returned, or exchanged once accepted.

Certificates/Vouchers are valid until the specified expiry date and are subject to terms set by Merchants. Unused certificates/vouchers will lapse and cannot be replaced.

5. Delivery of Gifts

Riiicycle aims to deliver redeemed Gifts within 2 to 4 weeks. Gifts are delivered to the Member’s address on record or an authorized address. Members must present ID documentation upon delivery.

Unclaimed Gifts after 2 months will be forfeited, and Points used will not be reinstated.

7. Deduction of Points

Points expire 12 months after being recorded if unused. Points may also be deducted for fraudulent, erroneous, or canceled transactions.

9. Policy on Personal Data

Riiicycle respects the privacy of its Members. Personal data provided by Members will be used to process applications, operate accounts, and facilitate communication.

Personal data may be shared with Business Partners for operational purposes. Members can request to limit the use of their personal data by contacting Riiicycle.

11. General

Membership QR Codes are non-transferable and remain the property of RTSB. Points have no cash value. RTSB reserves the right to modify these Terms and Conditions without prior notice.

By registering as a Member, you agree to abide by these Terms and Conditions.